MORE Power is extending due dates for bill payments for the billing months of December 2021 and January 2022. The payment extension applies to the electric consumption starting December 18, 2021 to February 14, 2022.
This aims to help customers who may not be able to pay their bills on time due especially those affected by Typhoon Odette.
Based on Magna Carta for Residential Electricity Consumers, there is a 10-day allowance given to consumers to pay their bill upon receiving it. But because of this extension, there is now a 40-day allowance given to consumers.
No surcharges will apply within the days of the payment extension. But consumers are reminded that surcharges will apply after the 30-day extension every billing month and on overdue accounts before the December 2021 billing month.
Despite the extension, disconnections may still apply for consumers with overdue accounts before the December 2021 billing month.
This MORE Power initiative in giving payment extensions is just a part of their corporate social responsibility intended towards consumers affected by Typhoon Odette. The company is committed to cooperating and mobilizing the necessary resources to undertake critical, urgent, and appropriate disaster response aid and measures in a timely manner.
The payment extension is also a response to the call of the Energy Regulatory Commission for distribution facilities to provide grace period to all power sector bills falling due during the most unprecedented times.