In light of the Sinulog and Dinagyang celebrations which will be held in Cebu (January 13-15) and Iloilo (January 13-22), respectively, Cebu Pacific (CEB) and Cebgo remind all passengers flying out on these dates to plan their routes. Several roads will be closed, especially those leading to Mactan Cebu International Airport (MCIA) and .
Here are a few friendly reminders for those who will travel:
- Be at the Airport early; Expect heavy road traffic
Allot enough travel time going to the airport.
Be at the Airport at least three (3) hours before a domestic flight, and at least four (4) hours before an international flight if flying out of MCIA.
- Check in Online
Check in via the official CEB mobile app or via the Manage Booking section of the CEB website. Both options are available from seven (7) days up to one (1) hour before scheduled time of departure for domestic flights; and up to four (4) hours before scheduled departure for international fliers.
Guests must also update contact details on their bookings so they will be notified of pre-flight reminders and flight changes.
Passengers travelling domestically, who have checked-in online and do not have bags to check-in, may proceed straight to the boarding gate.
- Check Flight Information
All check-in counters close one (1) hour before the scheduled time of departure to ensure there is ample time for all necessary pre-flight procedures. We encourage passengers to immediately proceed to their respective boarding gates. Boarding commences 45 minutes before the scheduled departure.
Updated flight information may be viewed at https://www.cebupacificair.com/flight-status
- Self-Tag Luggage for Select Domestic Destinations
We encourage our guests flying out of Iloilo to self-tag their check-in luggage at the designated kiosks at the airport, prior to proceeding to counters for bag drops. This is in line with the airline’s contactless flight procedures.
- Single Hand Carry and Exemptions
Passengers must bring only one carry-on bag for a more convenient flight experience. The carry-on bag must not exceed 7kg in weight and can fit in the overhead bins or under the seat.
CEB has exempted items that are allowed aside from the single hand carried bag:
- Gadgets or food items that cannot be checked-in;
- Items purchased inside the airport (requires proof of receipt);
- Assistive or medical items such as walking canes, foldable walkers;
- Baby food and necessities for passengers traveling with infants;
- Or a small bag that can fit under the seat.
- Checked Baggage Policy
Passengers are encouraged to purchase prepaid baggage before proceeding to the airport through the CEB website and mobile app. CEB has implemented a per piece baggage policy which applies to all passengers with checked baggage. A passenger may choose either a 20kg or a 32kg check-in baggage, or a maximum of the (2) two options.
Any excess in size, weight and pieces are subject to oversized baggage fee, excess baggage fee and/or extra Bag Fee.
Visit www.cebupacificair.com or message Charlie the Chatbot on the website for more information.
