JORDAN – Guimaras Electric Cooperative (GUIMELCO) will be extending the power bills payment of its Member-Consumer-Owners (MCOs) and cancelled all its activities involving mass gathering including the 36th Annual General Membership Assembly (AGMA) amidst the challenges faced by the country brought by the COVID-19 pandemic.
This is also in support to the orders of the government to ensure health and safety of the public and to avoid further transmission of the COVID-19.
In a public advisory, General Manager Shirley S. Laurente, stated that, “to ensure that MCOs will be able to prioritize their health needs during these challenging times, our due dates that fall between March 15 – April 14, 2020 is hereby suspended without penalty.”
The extension will be as follows:
READING DATE ORIGINAL DUE DATE EXTENDED DUE DATE
March 21 March 30 April 20
March 22 March 31 April 21
March 23 April 1 April 22
March 24 April 2 April 23
March 25 April 3 April 24
March 26 April 4 April 27
March 27 April 5 April 28
March 28 April 6 April 29
MCOs are likewise encouraged to pay their bills before their due dates to avoid the crowd.
Meanwhile, payments are still accepted at GUIMELCO Offices from 8:30AM – 4:30PM Monday – Friday for all MCOs and payment centers such as Palawan Pawnshop and RD Pawnshop nationwide (depending on their business hours).
It is also encouraged that all requests and complaints be addressed through GUIMELCO 24/7 hotline or Official Social Media Accounts, as follows:
Contact Center Operators
SMART: 09983692121
GLOBE: 09173030191
TELEFAX: (033) 581-2919
Official Social Media Accounts
Facebook: https://fb.com/guimelco (Guimaras Electric Cooperative, Inc)
Messenger: https://m.me/guimelco (@guimelco)
GUIMELCO Office hours have been adjusted to 8:30 a.m. to 4:30 p.m. Monday-Friday except for line maintenance and contact center operators who will still be available 24/7 to cater requests and concerns regarding electric service.
For new applicants, Pre-Membership Education Seminar (PMES) is also cancelled until further notice. However, new electric connection applicants may proceed processing all other requirements and may attend the PMES once the restriction has been lifted.
Laurente emphasized that MCOs transacting with the cooperative must follow health and safety procedures as well as make necessary precautions and cooperate with the government protocols for everyone’s good.
